Borrower Resources

Welcome to SNSC - Celebrating 25 Years of Service

You have probably received a Welcome Letter notifying you that the servicing of your loan has been transferred to SN Servicing Corporation (SNSC) and that we will now be handling the payments, correspondence and collection activity on your loan.

We recognize that it can be disconcerting to find out your loan servicing has been transferred. We want to reassure you that at SNSC, the customer comes first! We pride ourselves on the individualized attention we provide to each and every customer and assign a personal Asset Manager to each of our borrowers. We are committed to establishing strong relationships with our customers, providing prompt answers to your questions and helping you resolve any issues that may arise.

You are always welcome to contact your personal Asset Manager by calling the appropriate toll-free number, as indicated on your Welcome Letter:

Eureka, California (800) 603-0836
Baton Rouge, Louisiana (800) 489-6446

If you cannot locate your Welcome Letter or are uncertain as to which number to call, please feel free to call our Customer Service department in Eureka, California at (800) 603-0836, and we will direct your call to the appropriate person.

Borrower Resources
We have a number of valuable online information and resources and encourage you to visit these different areas of our Web site:
  • My Loan Info - a password-protected area that allows you to more easily manage all aspects of your individual loan. You can now request important loan information, change your personal contact information, and even make payments online! Just click here to register and get started.
  • Helpful Loan Information – valuable information on payments, escrow and insurance.
  • FAQs – answers to our borrowers’ most frequently asked questions.
  • Glossary – a complete glossary of the most common loan terms and definitions.
  • Contact – how you can contact us if you have a question or problem.
Again, welcome, and we look forward to serving you!
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